Last Updated: 22/10/2025

Welcome to realtty.ai (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website www.realtty.ai and all related services, including our AI-powered tools, APIs, chatbots, and analytics products (collectively, the “Services”). By accessing or using realtty.ai, you agree to be bound by these Terms. If you do not agree, you must not access or use our Services.

1. About realtty.ai

realtty.ai provides AI-driven real estate intelligence and automation tools, including conversational AI assistants, chatbot integrations, and property data analytics to help agents, buyers, and businesses make informed decisions. Our Services may include beta features, APIs, or integrations with third-party systems.

2. Eligibility

To use our Services, you must:

• Be at least 18 years old (or the age of legal majority in your jurisdiction).
• Have the authority to enter into binding contracts (if using on behalf of a business).
• Use the Services only in compliance with applicable laws and regulations.

We may suspend or terminate access if these conditions are not met.

3. Accounts and Access

• You may need to create an account to use certain features.
• You are responsible for maintaining the confidentiality of your login credentials.
• You agree to notify us immediately of any unauthorized access or security breach.
• realtty.ai is not liable for any loss resulting from unauthorized account use.

4. Acceptable Use Policy

You agree not to use realtty.ai to:

• Violate any law, regulation, or third-party right.
• Submit or transmit harmful, unlawful, or misleading content.
• Upload viruses, malware, or malicious code.
• Attempt to access or reverse engineer our systems or data.
• Resell or sublicense access to our Services without authorization.
• Use the platform to generate or distribute false, discriminatory, or harmful AI content.

Violation of these rules may result in account suspension or termination.

5. AI Content and Disclaimers

realtty.ai uses artificial intelligence and machine learning models to generate responses, insights, and recommendations. You acknowledge and agree that:

• AI-generated outputs are automated and may not always be accurate, complete, or up to date.
• realtty.ai makes no guarantees regarding the accuracy or reliability of any AI-generated content.
• All information provided by the AI should be independently verified, especially before making financial, real estate, or business decisions.
• You are solely responsible for how you use or rely upon AI-generated data.
• realtty.ai is not liable for any decisions or losses resulting from the use of AI-generated outputs.

6. Payments and Subscriptions

• Some Services may require payment or a subscription plan.
• By purchasing, you authorize us (or our payment processor) to charge your selected payment method.
• Fees are typically non-refundable except as required by law.
• We may modify pricing or plans, with notice to existing customers.
• You must provide accurate billing information and keep it updated.

7. Intellectual Property Rights

• All content, code, AI models, and materials on realtty.ai are owned by the Company or licensed to us.
• You may not copy, reproduce, modify, or distribute any part of our Services without written consent.
• You retain ownership of your input data but grant realtty.ai a limited, non-exclusive, worldwide license to process it for the purpose of providing and improving the Services.

8. Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal data. By using realtty.ai, you agree to that Privacy Policy.

9. Third-Party Services

Our platform may integrate or link to third-party websites, APIs, or tools. We are not responsible for their content, functionality, or privacy practices. Use of third-party services is at your own risk and governed by their respective terms.

10. Limitation of Liability

To the maximum extent permitted by law:

• realtty.ai and its affiliates, directors, or partners shall not be liable for any indirect, incidental, special, or consequential damages.
• This includes, but is not limited to, loss of profits, data, goodwill, or business interruption.
• Our total liability shall not exceed the amount you paid for the Services in the 3 months prior to the claim.

Some jurisdictions do not allow certain liability exclusions, so these limits may not apply in all cases.

11. Disclaimer of Warranties

Our Services are provided “as is” and “as available.” We do not warrant that:

• The Services will be uninterrupted, secure, or error-free.
• AI-generated content will be accurate or reliable.
• Defects or errors will be corrected immediately.

You assume all risk associated with the use of the Services.

12. Indemnification

You agree to indemnify and hold harmless realtty.ai, its officers, employees, and partners from any claims, damages, losses, or expenses (including legal fees) arising out of:

• Your use of the Services.
• Your violation of these Terms or applicable laws.
• Your infringement of any third-party rights.

13. Termination

We reserve the right to suspend or terminate your account or access at any time, with or without notice, if we believe you have violated these Terms or engaged in harmful behaviour. Upon termination:

• Your right to access the Services ends immediately.
• Sections relating to Intellectual Property, Limitation of Liability, Indemnification, and Governing Law will survive termination.

14. Governing Law and Jurisdiction

These Terms are governed by the laws of the United Arab Emirates, without regard to conflict of law principles. However, for users in other jurisdictions (e.g. Europe, UK, USA, Canada, Australia, NZ), local consumer protection laws may also apply. Any disputes shall be resolved through arbitration or courts located in the UAE, unless otherwise required by applicable law.

15. Changes to These Terms

• We may update or modify these Terms at any time.
• Changes take effect upon posting at www.realtty.ai/terms-of-service.
• Your continued use of the Services after updates constitutes acceptance of the new Terms.

16. Contact Us

If you have any questions about these Terms or our Services, please contact:

realtty.ai
📧 Email: privacy@realtty.ai
🌐 Website: https://www.realtty.ai